AGi Mission Support
  • 28-Feb-2020 to 28-Apr-2020 (EST)
  • Operations
  • Laurel, MD, USA
  • Full Time


Responsible for creating and writing various types of user documentation, such as internal business procedures, how-to guides, references, manuals, and instructions.

ESSENTIAL FUNCTIONS (include but not limited to):

  • Writes clear and concise policies and procedures.
  • Produces technical information and guidelines in simple/easy to understand language.
  • Documents technical direction on project announcements, brochures, etc.
  • Creates user documentation for a variety of material, including how-to guides and instruction manuals.
  • Writes documents for training purposes.
  • Assists with editing and drafting letters and preparing presentations.
  • Assists with producing website content for water/sewer projects.
  • Ensures technical verbiage is easy to understand by the layperson.
  • Prepares charts, graphs, or forms as needed.
  • Ensures fields flow in the correct sequence.
  • Submits document drafts to stakeholders for feedback.
  • Proofreads documents for grammar and spelling.
  • Creates online tutorials.
  • Provides updates as necessary.
  • Stays informed on industry trends.


  • Excellent writing and grammar skills; ability to work independently, delivering accurate documentation under tight deadlines.
  • Knowledge of software programs for writing text, creating charts and graphs, and incorporating diagrams and photos into documents.
  • Excellent writing and copy editing skills.
  • Bachelor's degree with major work in Engineering or a related field.
  • 3+ years of experience writing technical documentation and training material preferably in the water and sewer industry.

 Working with Us   

The foundational purpose of AGi is work that matters. AGi is committed to helping our employees and their families lead healthy, productive lives. AGi provides quality high-tech information technology services, we specialize and employ experienced technical personnel, and satisfy all customer requirements on time at a competitive price. We understand the necessity of matching just the right person and the right technological solution to job requirements and work environment. We specialize in integration design and information management systems, as well as the placement of highly skilled and motivated personnel. 

AGi, Inc. is an Equal Opportunity Employer (EOE): Minorities, Women, Veterans, and those with Disabilities 

AGi Mission Support
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