AGi Mission Support
  • 11-May-2020 to 2020-07-10 (EST)
  • Operations
  • MD, USA
  • Full Time

AGi Mission Support Services, Inc. (AGi) is seeking an Help Desk Specialist (IT staff Junior ), to support its client in multiple locations in Montgomery county, MD.


Responsibilities (include but not limited to): 

  • Provide input into the design and development of software solutions.
  • Provides telephone and in-person support to users in the areas of directories, standard Windows desktop applications, and applications developed under this Contract or predecessors.
  • Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.


  • Bachelor's degree from an accredited college or university in Information Systems, Computer Science, or a related discipline.
  • At least 5 years' experience IT software hardware.
  • Proficiency in Microsoft Office Suite and SharePoint.
  • Adept at learning new computer software.
  • Ability to work independently and be part of a team.
  • Exceptional oral and written communications skills.

Specialized Experience:

  • Three (3) years, IT related discipline (e.g. Oracle Certifications or Microsoft Certified Solutions Expert)


Working with Us   

The foundational purpose of AGi is work that matters. AGi is committed to helping our employees and their families lead healthy, productive lives. AGi provides quality high-tech information technology services, we specialize and employ experienced technical personnel, and satisfy all customer requirements on time at a competitive price.  We understand the necessity of matching just the right person and the right technological solution to job requirements and work environment. We specialize in integration design and information management systems, as well as the placement of highly skilled and motivated personnel. 


AGi, Inc. is an Equal Opportunity Employer (EOE): Minorities, Women, Veterans, and those with Disabilities 


AGi Mission Support
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